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AI Automation / Customer SupportMVP
AI Calling & Conversational Chatbot System
Businesses / Service Providers
MVPDashboardWeb App
Impact at a glance
Voice + chat automation in one stack
Intent-based resolution
Live ops dashboard for teams
Overview
An AI-powered calling and chat automation system designed to handle customer interactions, reduce human workload, and improve response efficiency.
Client results
- Fewer repetitive calls handled manually
- Faster first response to customers
- Lower support cost at comparable coverage
Who this is for
- Support & ops leaders
- Service businesses at scale
- Teams adding AI without losing control
The problem
- High volume of repetitive customer queries
- Manual calling and support processes
- Delayed response times
- High operational costs for support teams
What we built
- AI-powered voice calling agent for inbound + outbound calls
- Conversational chat automation for customer support
- Intent-based resolution system for common queries
- Admin dashboard for monitoring, analytics, and control
Key features
AI voice calling automationConversational chat supportIntent detection and smart responsesAdmin dashboard for call and chat analytics
Screenshots
Tech stack
Node.jsAI/LLM FrameworksSpeech APIsReact
Our role
- 1.AI calling & chat pipeline design
- 2.Integration with speech and LLM services
- 3.Admin analytics and monitoring UI
Why clients choose this
Highlights Unidev’s strength in delivering AI-driven automation solutions with immediate operational value.
Next step
Want AI that actually reduces ticket volume? We'll scope voice, chat, and guardrails.
Tell us about your timeline and stack—we'll reply with a clear path to launch.